Sprinkler leak causes injuries at Market Basket and Starbucks, Waltham MA

Fire & Arson

Reported: 10/23/2025 09:27 AM

Near Market Pl Dr, Waltham, MA 02451

Emergency responders attended Market Basket and Starbucks in Waltham due to a minor leak in a sprinkler head located in the freezer at Market Basket. Multiple people were evaluated for injuries including back pain and a hand injury. The sprinkler was leaking but not fully activated, and the incident required medical and fire response. No names or contact details are disclosed in this report.

Audio|Source: Waltham Police & Fire

03:15

Transcript:

00:00

The medic one weapon.

00:03

One. On scene with engine port.

00:09

Unseen at 1227.

00:19

You're off.

00:20

Market Basket Command.

00:23

You're off with Market Basket Command at 1228.

00:35

Waldenfire, Medic 1.

00:38

Medic 1.

00:41

Medic 1, can you sell Ambulance 1 to this location for second transfer, complaining of back pain?

00:48

Walton fire calling Ambulance 1 over the Earth.

00:52

Amulance 1, we have that, that's MarketBasket.

00:57

Marketplace Drive, it's going to be in the drive-through line at the Starbucks, right next to Market Basket.

01:04

We have it, we're responding.

01:07

Indian Sponish right you're responding? 1230.

01:11

Also for F.S2.

01:14

FS2.

01:15

You can show me on scene at Starbucks.

01:19

MSC, you're on scene at the Starbucks, 1230.

01:24

Bill and Derek, can I just get your laptop for a refusal for a hand injury as well?

01:28

Medic 100 of Waltham. We're evaluating a total of 3 at this time.

01:34

I have that three patients in total at 12.31.

01:40

Walth in fire, medic 2.

01:43

Medic 2.

01:46

Thank you, back to the south side.

01:50

Medic 2, I have you back in the city on the south side. 1231.

02:01

Market Basket, Command of Walton.

02:06

Market Basket, command, command.

02:09

Did you say that the RP already contacted this sprinkler company?

02:20

Allpain control 4488 and 433.

02:30

433 Lower Main.

02:33

50 Christopher Road for the unknown problem,

02:38

fall detection with no contact.

02:40

Fire on the way.

02:43

Received.

02:44

Step affirmative.

02:49

Okay, sprinkler heads in the freezer with a minor leak, not fully activated.

02:59

Head in the freezer, minor leak.

03:02

12303.

03:13

Vention 200 to 202.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Near Market Pl Dr, Waltham, MA 02451

This shows a Google Street View of the area near the location, which might not be the exact address.

Correct

Incorrect

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