Accidental 911 call with language barrier at residence, Tewksbury MA


A 911 call was made accidentally from a home near Hillsbury Ave. The caller spoke Portuguese and needed an interpreter. There were possible mental health concerns. The caller said her husband hurt his leg while traveling but was not at the address.
Audio|Source: Tewksbury Police and Fire
01:24
Transcript:
00:00
Can you head over near Hillsbury Ave for a 911 accidental?
00:11
Just reading the CAD notes on that, is there any history over there?
00:14
A lot of accident down on was like that, I just...
00:18
Good.
00:19
You gonna be all set?
00:20
Yeah, it just looks like there might be some mental health there.
00:22
Okay. Breathe, you...
00:24
Just pretty sure you have another casualty.
00:25
Can you respond with 29? To see advice, there was a language barrier.
00:29
She did speak Portuguese.
00:30
She had an interpreter on the phone.
00:32
She reported that her husband, who is not at that address, hurt his leg.
00:36
He is traveling on the road,
00:38
just looking to see if the hospital took her insurance.
00:40
Hello.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Tewksbury, MA
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect