Caller requests help with locked benefits account, South Bend IN
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
According to the dispatch call, a caller near Forest Avenue requested police assistance for advice on handling a locked Direct Express benefits account belonging to their deceased father.
Audio|Heard on: South Bend, Mishawaka & St. Joseph County Police, Fire & EMS
Listen to dispatch call
00:18
Transcript:
00:00
(name withheld)'s father passed recently and he was receiving benefits from Direct Express.
00:06
The account associated with this was locked and Direct Express is not being helpful and (name withheld) is looking for an officer to provide guidance.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Forest Ave, South Bend, IN 46616
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.