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Caller trapped on balcony after repeated 911 hang-upsSaratoga Springs NY

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This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconMedical Emergency
Van Dorn St Apartment 2, Saratoga Springs, NY 12866

As discussed during the dispatch call, police and EMS responded to a Saratoga Springs apartment complex near Van Dorn Street after repeated 911 hang-ups. The caller was uncooperative and later found stuck on a balcony. The situation was resolved without reported injuries, and the individual was transported to Glens Falls Hospital for evaluation.

Audio|Heard on: Washington, Warren and Saratoga Counties Fire and EMS
Listen to dispatch call
03:38
Transcript:
00:00
3211. It appears as though (name withheld) lives near Van Dorn Street, unit number two.
00:06
Be advised we are still receiving 911 hang up[1] from that same phone (number withheld).
00:17
Received.
00:19
You can show me near Crescent trying to ascertain a location for the caller.
00:29
Ten four.
00:41
And it's arriving at five twenty-five.
00:50
You can show us arriving at SDMC.
01:02
Be able to step outside to better direct us.
01:05
We have no movement in the front or the back of the complex.
01:11
He will not answer us on the phone according to Rapid.
01:19
EMS control.
01:23
903 is en route to Glens Falls Hospital.
02:09
The parking lot behind the Whitmore Court building.
02:13
Off of Jefferson Street.
02:16
He is still on 911 with the county, but he keeps hanging up and he's not very cooperative.
02:22
It does not appear as though he's inside.
02:24
It appears as though he's outside.
02:40
On 911, he stated building four.
03:00
He's still on 911 with county.
03:03
He is calling out to you guys, but I believe he's still in the building.
03:10
It's going to be building two.
03:15
Do you have emergency contact for maintenance?
03:24
He will be coming outside in flip flops.
03:26
He can direct you to where that subject is and they're saying that now he's in building two.
03:34
Received, we are off with him.
03:35
He's stuck on his balcony.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
911 hang up: Abandoned 911 call; check area/call back

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Van Dorn St Apartment 2, Saratoga Springs, NY 12866

This shows a Google Street View of the area near the location, which might not be the exact address.

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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Incident Timeline

  1. Situation Resolved
  2. Contact Made with Resident and Subject Located
  3. Location Narrowed to Whitmore Court Buildings
  4. Ongoing 911 Hang-Ups and Search at Whitmore Apartments
  5. Caller Identified and Background Checked
  6. Initial 911 Hang-Up and Dispatch

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