Medical response delayed by locked entry code, Santa Clara CA


Dispatch audio for a medical call near North Winchester Boulevard in Santa Clara. Responders report a locked door and they do not have the entry code. Police units are also responding. The caller and responders are checking with the leasing office for another way to get inside.
Audio|Source: Santa Clara City Fire 2
01:1
Transcript:
Engine 94. Medical No Triage[1]. near North Winchester Boulevard. Unit 7.1. Cross streets of Oxford Drive and New Hall Street. Respond on fire remain. Map page L29A. We're familiar with this caller. We see there's an issue with the door code. Is the RPA able to provide a code? They are on site. They do not know what the code is. Police are also en route, and they claim they say there is no key. It's just a door code. They're trying to check with the leasing office if they have an alternate way to get inside, but the door is locked.
Engine 94. Medical No Triage[1]. near North Winchester Boulevard. Unit 7.1. Cross streets of Oxford Drive and New Hall Street. Respond on fire remain. Map page L29A. We're familiar with this caller. We see there's an issue with the door code. Is the RPA able to provide a code? They are on site. They do not know what the code is. Police are also en route, and they claim they say there is no key. It's just a door code. They're trying to check with the leasing office if they have an alternate way to get inside, but the door is locked.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
Medical No Triage: Medical emergency (no specific triage level provided)
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near N Winchester Blvd, Santa Clara, CA 95050
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