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Lost passenger assisted near Kiely and Stevens Creek, San Jose CA

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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.

Medical Emergency

Reported: 12/20/2025 02:47 PM

Kiely Blvd & Stevens Creek Blvd, San Jose, CA 95051

According to the dispatch call, a bus driver in San Jose reported an elderly passenger who appeared lost, did not speak English, and had no phone. The driver was directed to continue service while authorities arranged a welfare check near Kiely Boulevard and Stevens Creek Boulevard.

Audio|Heard on: Santa Clara CA Transportation Group Calls

Listen to dispatch call

01:37

Transcript:

00:00

I am heading north and I have a passenger that does not speak English and that has no cell phone and they are looking to get on a 51.

00:10

Okay, yeah, there's no 51 running today.

00:12

The closest, I think this person probably was on another schedule and...

00:18

Because they don't speak English or not being able, they're just told to try to get to Saratoga.

00:23

So I think the 57, what direction are you right now,

00:28

northbound?

00:31

Correct, I'm northbound.

00:33

I went through Saratoga twice and they did not get off.

00:36

And yes, this is most likely the same person I got from the 22.

00:42

Okay, 10-4.

00:44

And what kind of language does the passenger seem to speak?

00:49

I'm not sure, but perhaps Chinese.

00:54

Okay, and there's nobody on board that is able to translate?

01:01

Negative.

01:04

Okay, so what I can do is I can arrange a welfare check.

01:11

I'll just have you continue in service until County meets you.

01:14

What is your current location?

01:18

Location is near Kiely and Stevens Creek.

01:22

Okay, 10-4.

01:23

So what's the description of the passenger?

01:27

Approximately 62 years old, maybe 5'2, wearing all purple.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Kiely Blvd & Stevens Creek Blvd, San Jose, CA 95051

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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