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Two trapped in San Diego building elevator, crews scrambleSan Diego CA

audio iconMedical Emergency
Rancho Bernardo Rd & W Bernardo Dr, San Diego, CA 92127

Having been trapped in a building elevator near West Bernardo Court and Rancho Bernardo, two occupants awaited rescue as crews attempted elevator reset and sought manufacturer's help.

Audio|Source: San Diego City Police and Fire Dispatch
04:38
Transcript:
00:00
Engine 33,
00:01
Medical,
00:02
7ECHO[1], 7 Fox strut, near West Bernardo Court and Rancho Bernardo Road, UCFD HALP Rancho-Bernardo, Unit RM3, Cross Streets, West Bernardo Court, and Rancho Bernardo Road.
00:15
Engine 33,
00:16
7 Echo, 7 Fox Strat.
00:23
Do you have the sob for the door down here, so you got to come down and get them?
00:31
The Trojan 4?
00:35
4?
00:39
Yeah,
00:41
atrial 4-1212.
00:42
We have 2 occupants trapped on the first floor.
00:47
No medical means.
00:48
At this time, can we see if there's a ThyssenKrupp elevator tech that's available?
00:58
Two occupants trapped on the first floor.
01:03
Can you repeat your traffic after that you were broken?
01:14
Engine 9 ringing alarm.
01:17
7 Juliet, 7 kilo.
01:19
3051 Cranbrook Court.
01:21
3051 Cranbrook Court.
01:23
Cross Street, Sugarman Drive.
01:26
Engine 9, 7 Juliet, 7 kilo.
01:28
7 kilo.
01:32
Can we contact the manufacturer and see if they have a tech that can start? ThyssenKrupp.
01:42
And John 4, MetroCopies.
01:44
No medical needs.
01:46
Confirming Thyssen, T-H-Y-S-S-E-N.
01:51
Do you mind spelling out the second word of the company name?
01:54
No problem.
01:55
I think it's T-H-Y-S-S-E-N.
01:58
T-H-Y-S-S-E-N.
02:01
And then Krupp, I think it's K-R-U-P-P.
02:07
Jack.
02:08
Thank you. Bye.
02:14
Yeah,
02:15
I got locked out of the buildings.
02:18
So anyway, you can have security come down.
02:22
Engine 4 from Engine 4, 5-fighter, 7 kilo.
02:28
Engine 4, 5-liter scale.
02:33
...and to be used the button on the second floor with no success.
02:36
Just a light that came on temporarily, no movement on the car.
02:42
Go and forth or gain access to the building lecture room and we'll start with the reset.
02:51
Before, Firefighter copy, we're making our way up to the elevator.
02:54
Room rating.
02:59
Question 4 in Metro.
03:09
I follow the company here for the elevator.
03:13
But it looks like the phone number is a German phone number, unable to do a callback with the area code.
03:22
Confirmed that the ThyssenKrupp service number, they should be, ThyssenKrupp is a large elevator company, they should have service personnel and are able to respond for elevator emergencies.
03:37
And in 4, Metro, that's affirmative,
03:40
Thyssen, Krupp.
03:41
I'll keep looking for a phone number, same bye.
03:48
Engine 4, Metro.
03:51
24.
03:53
Is there possibly a phone number on the elevator anywhere with for this alarm company or do the occupants have a property manager phone number?
04:06
Yeah,
04:07
they have some contact information here specifically for maintenance.
04:10
We do have a truckload and captain on the phone working that direction.
04:14
The pockets trap were only able to identify the manufacturer and nothing else to have poor communications with them.
04:21
So the goal is to start an elevator tech for the ThyssenKrupp while we try to reset the elevator and or pick the door, so we've kind of got to reset at the place so far.
04:32
I'm doing for MetroCopies and still trying to work on getting a phone number for the company.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
7ECHO: Highest-priority medical response for burns or explosions under Protocol 7 (Medical Priority Dispatch).

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Rancho Bernardo Rd & W Bernardo Dr, San Diego, CA 92127

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