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Woman in mental crisis calls fire line, located in parking lotSacramento CA

audio iconMedical Emergency
Near Delta Shores Cir S, Sacramento, CA 95832

A woman in a parking lot near Delta Shores Cir S called the fire emergency line, not 911, while experiencing a violent mental health crisis. She could not provide her phone number and appeared disoriented. Police and a helicopter searched for her to ensure her safety.

Audio|Source: Sacramento County Sheriff and City Police
05:25
Transcript:
00:00
Security 433, check.
00:01
Charles 32, I copy, and the route as well.
00:06
It's Cynthia I copy units the route with Stars, ETA.
00:10
I let them get overhead before we roll in there.
00:16
Do you want to pick, copy?
00:24
Your ETA did for the 5150[1] call?
00:29
For overhead,
00:30
it's going to be difficult to identify the WAC as we're checking the vehicle from the parking lot now.
00:38
Copy.
00:40
Okay.
00:46
Copy.
00:49
Three stand for copy, thank you.
00:54
Five.
00:56
Copy. Copy.
01:00
Thank you guys to talking with the neighbors and everything's okay.
01:08
Security 433, standing by, south side of Rucker.
01:16
43 or 97 all of us.
01:20
104.
01:23
48,
01:26
12, switch for the 952, 4901 Little Oak.
01:30
The sergeant.
01:36
Check.
01:42
Can we get a fire for location, please?
01:46
Ivor.
01:48
40,
01:52
David. We get two fire.
01:55
A good 245[2], so it's bleeding from the edge. He's aware and conscious.
02:02
Can fire.
02:09
We're unable to determine products on the vehicle just with the lighting.
02:12
We're breaking the next day for a lot of time.
02:15
Okay, sir.
02:21
We're not going to look occupied by a single-locking.
02:29
I'm here on occupied. It's kept on the street in the parking lot.
02:35
You can't be intentional.
02:37
Units on the 50150 Violent. Sounds like she called into the fire emergency line. She did not call on 911.
02:46
Call taker, who is now talking to her.
02:48
She does not remember her own phone number and her number does not show on our screen.
02:57
Good cell, we're back with you.
02:59
Is she willing to turn on the flashes on her car, identify a vehicle in any way?
03:05
We can ask.
03:07
We can ask.
03:11
Office 21 to start, Sam 2, Coffey, a 2011 in progress.
03:14
We will not make from 9 to 21.
03:16
You can see.
03:17
Females, 40,000, but I'm tempted to attack the caller who's an employee.
03:21
Caller is still in the... The cell is still in the...
03:28
Foot 140 has a pink piece.
03:38
She's a little bit closer to the helicopter.
03:47
We're still trying to see if she can turn on her hazards or provide her last name.
03:56
103-0-3 and un-coppy.
04:02
F-43, the rest of the house is actually clear.
04:06
Copy.
04:12
Hobby Lobby.
04:14
It's Hobby Lobby.
04:18
Can you have to use or two in a phone.
04:25
Mapping 21 meters sounded like a juvenile was near the phone and then a female was in the background talking about not coming to the line and disconnected.
04:32
Number 3 is the phone.
04:35
The 9-5-2 in one seat.
04:40
Check.
04:45
Same one, check.
04:50
Okay. It takes engine 20.
04:53
Check.
04:57
have gas and she can't turn on the hazards.
05:05
Scott Company, let's get to advise if she's at the parking lot or off the street.
05:10
And you can step outside of the car and wait as if she sees the helicopter.
05:19
I'm seeing in my area.
05:22
See if I can patch in as CNG is that car.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
5150: Involuntary psychiatric hold for individuals posing danger to self/others or deemed gravely disabled.
[2]
245: Assault with a deadly weapon or force likely to cause great bodily injury.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near Delta Shores Cir S, Sacramento, CA 95832

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Incident Timeline

  1. Ongoing Communication and Search Efforts
  2. Location Clarification and Search Tactics
  3. Subject Unable to Turn on Hazards
  4. Further Coordination and Search
  5. Attempts to Identify Vehicle
  6. Difficulty Identifying Subject
  7. Subject Contacted Fire Emergency Line
  8. Units Dispatched and Begin Response
  9. Location and Threat Details Provided
  10. Initial Report of Armed Suicidal Subject

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