Elderly woman injured in fall on Rochester bus, Rochester NY
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This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
Medical EmergencyAccording to the dispatch call, emergency personnel responded to a medical incident near Marketplace Drive in Rochester, where an elderly passenger reportedly fell from her seat aboard a regional transit bus and required assistance. The bus driver requested a supervisor and EMS to evaluate the passenger, who reported not feeling well.
Audio|Heard on: Monroe NY Transportation Group Calls
Listen to dispatch call
02:7
Transcript:
00:00
I have an older passenger; she fell out of the seat, she says she's not okay.
00:06
Can you send a supervisor?
00:08
Maybe. You want to handle it?
00:13
I too.
00:14
(Name withheld), you're at, what, Marketplace by the University of Rochester? I'm at Marketplace, um,
00:22
yeah, right past the Science Park.
00:25
Right, uh, business Science Park.
00:27
(Name withheld)?
00:29
I didn't hear you.
00:31
Was that an RT?
00:33
R.T.
00:36
Go ahead, Radio Control.
00:38
Go ahead, Raven Control.
00:41
Yeah, I'm looking on your camera.
00:43
Where's the customer you mentioned? She's sitting right behind me.
00:47
She's in the third seat.
00:50
I helped her up when she wanted to get up and asked her if she was okay,
00:54
and she shook her head no and said no.
00:57
So I called you and asked if she wanted an ambulance.
01:01
She didn't say something at first, and then I told her the ambulance would come, she said, might be coming.
01:06
I don't know what you all are going to do.
01:09
All right, see?
01:10
Yeah, we got them coming.
01:13
She's wearing a blue hooded sweatshirt.
01:16
And what is her issue? She fell, they're going to ask what's wrong.
01:21
She says she doesn't feel good.
01:24
I asked her what's wrong.
01:25
She said she doesn't feel good.
01:27
She was sitting in the seat when she got on the bus.
01:31
When I got over here, a passenger on the bus told me that she fell.
01:36
She fell out of the seat.
01:38
Did she get back up on her own? No, she didn't.
01:43
How did she get back in the seat? I helped her back in the seat.
01:48
She said she wanted help getting back in the seat.
01:51
And I helped her get back in the seat.
01:53
All right, T?
01:55
I'll see.
01:56
I'm going to head inside...
01:58
Yeah, don't leave the bus.
02:01
Yeah, (number withheld).
02:02
Don't leave the bus. Don't leave her unattended until EMS gets there.
02:06
All right, peace.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Miracle Mile Dr, Rochester, NY 14623
This shows a Google Street View of the area near the location, which might not be the exact address.
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.