Sprinkler system shut down at veterinary clinic, Quincy MA

Fire & Arson

Reported: 10/23/2025 07:30 PM

Near Willard St, Quincy, MA 02169

Fire department responded to a sprinkler system problem at a veterinary clinic near Willard Street. No key holder was available to access the building, and the sprinkler system was shut down. A four-hour fire watch was established to monitor the situation. Efforts to contact management were made to inform them of the system shutdown and fire watch.

Audio|Source: Quincy Police & Fire Dispatch

02:26

Transcript:

00:00

Willard Veterinary Clinic, near Willard Street.

00:02

Surgical care motion.

00:04

So far, no key holder. That one doesn't come in that often.

00:09

That one doesn't come in that often.

00:10

Yeah, we'll be going out.

00:12

Probably, you know.

00:13

Excuse me.

00:19

5-7-3 you can cancel.

00:21

I believe it's just the cleaners. I can have a vacuum zone.

00:45

17.

00:47

I see a Polly 25 Granite Street reporting threats that just occurred, suspect left the area.

00:55

Roger.

00:58

He's the security guard.

01:03

Good.

01:04

I'm sorry, so on TV, sir.

01:08

Thank you.

01:15

Thank you for your fortifying line.

01:20

Byline, sir.

01:23

Can you give that management number a call back?

01:27

Let them know we had to shut down their sprinkler system and this is a 24-hour facility so they got four hours.

01:32

We're going to put a fire watch.

01:36

File on Medzac. Content him now.

01:39

The four-hour clock starts now.

01:46

7-7-6-177-7-7-7-7-7-A.

01:51

File, on the phone.

01:53

Hey,

01:54

when you have them on the phone, just mention them that none of the keys that we have in a Knox Box work in this building.

02:00

We had no access to the building.

02:03

Byline, I'll relate the message.

02:06

Do you have a history of a domestic issue there?

02:18

Engine four to fire alarm.

02:20

The alarm system in the box of reset, the sprinkler system is out of service.

02:25

Companies are clear, command terminated.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Near Willard St, Quincy, MA 02169

This shows a Google Street View of the area near the location, which might not be the exact address.

Correct

Incorrect

Recent Fire & Arson Incidents in Quincy, MA

Ambulance requested for teen male with chest pain

Medical Emergency

10/23/2025 07:45 PM

Near Willard St, Quincy, MA 02169

An ambulance is requested for a 16-year-old male experiencing chest pain near Willard Street in Quincy, MA.

False fire alarm at Willard Street triggered from street

Fire & Arson

10/28/2025 02:38 AM

Near Willard St, Quincy, MA 02169

Fire units responded to a fire alarm at near Willard Street in Quincy. Upon investigation, no fire was found. The alarm was triggered falsely from the street. The situation was resolved without incident.

Multi-vehicle crash with injuries on I-93 southbound

Traffic

10/25/2025 07:03 PM

I-93, Massachusetts

A crash involving more than five vehicles occurred on Interstate 93 southbound near mile marker 13 in the Ponkapoag area in Massachusetts. Several people were injured. Fire and emergency medical services were dispatched to the scene, including multiple ambulances. Mutual aid was requested to assist with the situation.

Vehicle collides with e-bike at street intersection

Traffic

10/24/2025 01:04 PM

Willard St & Crescent St, Quincy, MA 02169

A vehicle and an e-bike collided near Crescent Street and Willard Street. People involved were arguing at the scene.

Panic attack reported near Quarry St involving a driver

Medical Emergency

10/24/2025 01:40 PM

Near Quarry St, Quincy, MA 02169

A driver experienced a panic attack near Quarry Street. The vehicle involved was an unknown Range Rover.