93-year-old woman falls and hits head at assisted living Heard on: Monroe NY MC EMS Dispatch Group Calls 00:23 00:00 EMS dispatcher, Penfield Station One. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 EMS dispatcher, Penfield Station One. 00:02 Ninety-three-year-old female that fell, hit their head. 00:06 So it's hip pain. 00:07 The village at Penfield, (number withheld) Five Mile Line Road, room (number withheld) , between Sawmill Drive and Chantilly Lane, Penfield. 00:18 Penfield 3799 for Five Mile. 00:22 Three 799 . 9/7/2026 02:59 PM Medical Emergency Five Mile Line Rd, Penfield, NY 14526 View on map