Passenger damages emergency exit on Palo Alto bus, Palo Alto CA
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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.
According to the dispatch call, a passenger broke the emergency exit and disabled the service switch on a bus near University Loop before entering the Palo Alto Transit Center. No injuries were reported. The bus had four passengers at the time.
Audio|Heard on: San Mateo CA Transportation Group Calls
Listen to dispatch call
03:15
Transcript:
00:00
This coach number withheld.
00:03
A passenger just broke my emergency exit.
00:12
Dispatch, coach number withheld.
00:13
Do you have any injuries to yourself or to that individual?
00:18
No, there's no injury, but he broke the service switch.
00:24
Are you able to get the switch, do the switch come out?
00:32
I think you found out because you're out.
00:36
Okay, can you try to secure the switch so that you can lead to the location?
00:43
Okay, I'll be over here at the Central Center.
00:50
It goes right now, I'm gonna go.
00:55
Coming at...
00:56
Over here at the train station.
00:59
Number withheld, it shows that you're supposed to be doing a 281 East right now.
01:07
Is that not the case?
01:10
Yes.
01:12
Kamiya, let's go ahead and finish out the 281 East.
01:16
I'll have a bus waiting for you at near Belle Haven Court.
01:20
Copy.
01:22
Thank you, sir.
01:26
636, Kaffey.
01:27
636, Kaffey.
01:29
626, I do see that you're heading back to base.
01:32
Would you be willing to district out with a coach exchange and over in Menlo Park, EPA?
01:41
Where am I going to, copy?
01:45
I can have you hold over at near Belle Haven Community Campus.
01:52
You can switch out with number withheld.
01:58
And I'm bringing it back to the base, copy?
02:01
That's affirmative you'll be bringing it back to base, but he won't be there for another 30 minutes.
02:08
Okay,
02:10
copy.
02:12
Kammer, thank you.
02:15
Coach 3-636.
02:18
636, good news, we no longer need you for that coach exchange.
02:22
Thank you for being willing to help.
02:25
Go ahead and return to base 636.
02:29
Copy.
02:32
Rough.
02:35
Number withheld.
02:38
Number withheld, at the time of the incident, how many people were on your bus?
02:43
I got four people.
02:47
Copy that. See if any of the four people would like to fill out a courtesy card.
02:53
I just want to confirm this happened near University Loop before you went into Palo Alto Transit Center?
03:01
Yes, copy.
03:00
Comment on see if anyone would like to put out a courtesy card and then attach those to your incident report when you get back to base and a bus will be waiting for you at near Valhaven.
03:12
Copy.
03:14
Thank you. Ready to clear?
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
