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Passenger damages emergency exit on Palo Alto busPalo Alto CA

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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.

audio iconVandalism
University Dr, Palo Alto, CA

According to the dispatch call, a passenger broke the emergency exit and disabled the service switch on a bus near University Loop before entering the Palo Alto Transit Center. No injuries were reported. The bus had four passengers at the time.

Audio|Heard on: San Mateo CA Transportation Group Calls
Listen to dispatch call
03:15
Transcript:
00:00
This coach number withheld.
00:03
A passenger just broke my emergency exit.
00:12
Dispatch, coach number withheld.
00:13
Do you have any injuries to yourself or to that individual?
00:18
No, there's no injury, but he broke the service switch.
00:24
Are you able to get the switch, do the switch come out?
00:32
I think you found out because you're out.
00:36
Okay, can you try to secure the switch so that you can lead to the location?
00:43
Okay, I'll be over here at the Central Center.
00:50
It goes right now, I'm gonna go.
00:55
Coming at...
00:56
Over here at the train station.
00:59
Number withheld, it shows that you're supposed to be doing a 281 East right now.
01:07
Is that not the case?
01:10
Yes.
01:12
Kamiya, let's go ahead and finish out the 281 East.
01:16
I'll have a bus waiting for you at near Belle Haven Court.
01:20
Copy.
01:22
Thank you, sir.
01:26
636, Kaffey.
01:27
636, Kaffey.
01:29
626, I do see that you're heading back to base.
01:32
Would you be willing to district out with a coach exchange and over in Menlo Park, EPA?
01:41
Where am I going to, copy?
01:45
I can have you hold over at near Belle Haven Community Campus.
01:52
You can switch out with number withheld.
01:58
And I'm bringing it back to the base, copy?
02:01
That's affirmative you'll be bringing it back to base, but he won't be there for another 30 minutes.
02:08
Okay,
02:10
copy.
02:12
Kammer, thank you.
02:15
Coach 3-636.
02:18
636, good news, we no longer need you for that coach exchange.
02:22
Thank you for being willing to help.
02:25
Go ahead and return to base 636.
02:29
Copy.
02:32
Rough.
02:35
Number withheld.
02:38
Number withheld, at the time of the incident, how many people were on your bus?
02:43
I got four people.
02:47
Copy that. See if any of the four people would like to fill out a courtesy card.
02:53
I just want to confirm this happened near University Loop before you went into Palo Alto Transit Center?
03:01
Yes, copy.
03:00
Comment on see if anyone would like to put out a courtesy card and then attach those to your incident report when you get back to base and a bus will be waiting for you at near Valhaven.
03:12
Copy.
03:14
Thank you. Ready to clear?

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
University Dr, Palo Alto, CA
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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