Passenger dispute over bus fare on Universal Drive, North Haven CT
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
According to the dispatch call, a bus operator reported a dispute with a passenger over a fare transfer near Universal Drive. The passenger argued, contacted customer service, and requested a supervisor, but no supervisor was available at the time.
Audio|Heard on: Windham CT Transportation Group Calls
Listen to dispatch call
01:19
Transcript:
00:00
I have a passenger here.
00:01
I just picked her up near Universal Drive.
00:04
She walked right by me and I asked her for the transfer for the fare.
00:09
And she started to argue with me.
00:12
Now she's called customer service and said a lot of things.
00:17
I'm just letting you know.
00:18
She wants to see the supervisor which gets me down.
00:22
So just letting you know what happened.
00:24
I will write it up when I get back.
00:27
That is a 10-4.
00:30
At the moment, we do not have an available supervisor.
00:35
They're all tied up.
00:39
You said she called customer service?
00:42
She's talking to them right now.
00:45
She is telling them a lot of things about me that I don't even know what the attention is talking about.
00:50
I think she's not well there.
00:54
Yeah,
00:55
she's asking to put the device on the phone.
01:00
All right, if customer service just happens to call us, I'll let them know the same information that we don't have anyone at the moment, so I guess they're just going to have to leave a report with them.
01:13
10-4.
01:15
I'm writing, I want to get back.
01:17
Thank you. Thank you.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Universal Dr, North Haven, CT 06473
This shows a Google Street View of the area near the location, which might not be the exact address.
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.