Patient and family request hospital transfer over wait, Norfolk VA
Medical EmergencyParamedics were dispatched to Sentara Leigh Hospital near Kempsville Rd to assist a patient. The patient's family was upset about the long wait times and requested to be transferred to another hospital. They were waiting outside the emergency room.
Audio|Source: Norfolk City Fire and EMS Dispatch
02:5
Transcript:
00:00
Sick person at Sentara Leigh Hospital, near Kempsville Rd.
00:06
Medic 4 in route.
00:14
Medic 4 respond for a sick person near Kempsville Rd at Sentara Leigh.
00:22
Medic 4 responds, sick person near Kempsville Rd at Sentara Leigh.
00:27
Tac 2, 1434.
00:29
Medic states transporting to General.
00:32
At 1434.
00:38
Medic 4 at Sentara Leigh Hospital, near Kempsville Rd, family unhappy with the wait time, want to go to a different hospital.
00:46
He complains calling for his mother.
00:48
They will be waiting outside.
00:54
Or did you want me to check with the battalion chief on that?
01:01
Yes, that would be fine.
01:05
Medic 14 has arrived.
01:07
I don't think so.
01:08
Car 5 for any battalion chief?
01:12
The battalion chief.
01:14
The battalion two.
01:15
Go ahead.
01:20
I have a call at Sentara Leigh Hospital.
01:23
Male is calling about his mother.
01:25
Sounds like they are unhappy about the wait time.
01:30
Do you want me to send medic to that?
01:33
I'm sorry, could you elaborate? It's a patient we already transported or someone at a park or somewhere.
01:39
I'm at least.
01:40
So just tell me where they are.
01:41
I'll make contact.
01:43
They should be standing outside.
01:44
It's a son calling about his mother.
01:47
They said they have been waiting for 15 minutes and nobody has helped them.
01:51
So now they want to go to a different hospital?
01:55
Copy, let me make contact.
01:56
So outside of the ER?
01:58
They should be outside the ER.
01:59
She is wearing a gray hoodie, gray sweatpants, white female.
02:04
Copy, thank you.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Kempsville Rd, Norfolk, VA 23502
This shows a Google Street View of the area near the location, which might not be the exact address.
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