Customer locked inside store at Chestnut Hill Mall, Newton MA
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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.
Medical EmergencyAccording to the dispatch call, a customer was accidentally locked inside Bloomingdale's at Chestnut Hill Mall after closing. Security could not access the store or reach key holders. Police and fire units responded to assist.
Audio|Heard on: Newton Police and Fire
Listen to dispatch call
01:57
Transcript:
00:00
We're with security now.
00:02
It sounds like a customer got locked in the store as they were closing,
00:07
and no one knew about it.
00:10
Is there a key holder,
00:12
someone we can contact?
00:16
We'll give it a shot.
00:38
Thank you.
00:40
496. They're calling down the list to see if they can get somebody there.
00:49
Thank you.
00:51
Engine 3. Engine 3 responds, Bloomingdale's front upper mall to near Boylston Street.
00:57
Get a report of a customer stuck in the store.
01:03
He is requesting you respond.
01:05
As Engine 3, Engine 3, Respond, Bloomingdale's Front, Upper Mall, near Boylston Street for customers stuck in the store.
01:11
And respond 7242, Bloomingdale's Front.
01:25
The party's stuck inside the story thing?
01:31
That's affirmative.
01:36
Okay,
01:38
received. I believe there's security on site there all night.
01:42
Yeah,
01:43
security's office of PD.
01:45
They're unable to get in.
01:46
We tried all of the avenues.
01:48
We tried calling different people to respond from the stores.
01:52
Nobody's the answer on the phone.
01:55
Security doesn't have any way of gaining access.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Boylston Street Chestnut Hill Mall, Chestnut Hill, MA 02467
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
