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Passenger refused to exit bus and was verbally aggressiveNew Haven CT

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconDisorderly Conduct
Ramsdell St, New Haven, CT 06515

As discussed during the dispatch call, a bus operator in New Haven reported a passenger who refused to exit the bus at the end of the route near Harper Avenue and Ramsdell Street. The passenger was verbally aggressive before leaving the bus.

Audio|Heard on: Windham CT Transportation Group Calls
Listen to dispatch call
01:55
Transcript:
00:00
This is operator 6228 block 6509.
00:04
I'm at the end of my run and I have a customer refusing to exit bus.
00:08
Um, we do explain to be a passenger that you was coming back to the garage.
00:13
I did, I explained the passenger before they even got on the bus that this bus was not going back downtown, and that this was a one shot out.
00:21
And the customer got on the bus and is now refusing to leave.
00:24
Correct. I'm going to call from New Haven TV.
00:27
I need the description of the passenger in your exact location.
00:34
Um, at the end of Harper Ave and Ramsdell St.
00:40
Um,
00:45
short lady, white lady,
00:49
um,
00:51
white coat,
00:53
pink pants.
00:55
Right, so you are at the terminal, right?
00:58
Operator 6228, can you hear me? Sorry, what was that?
01:03
I'm asking if you are at the terminal at the 241 run.
01:08
Yes, I am. All right, do my favor, secure the device, pass their lights, and open both doors.
01:26
Is the passenger be aggressive with you, or tweeting at you?
01:31
The passenger was just, you know, verbally aggressive, but nothing else.
01:37
And she has made her way off of the bus.
01:41
She's made her way off the bus, and she's hardly standing in the middle of the intersection young at the bus.
01:46
All right, so you are going to be able to close your door? Yeah, I should be able to get around her.
01:51
I do it safely, please.
01:53
10-4. Thank you.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Ramsdell St, New Haven, CT 06515
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Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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