False fire alarms at apartment complex due to system issue, Naples FL


Fire and EMS responded to a sick person call at an apartment complex near Cromwell Court. While there, multiple alarms sounded throughout the complex due to a system malfunction. Responders found no fire or smoke and contacted the alarm company for repairs. The alarms were caused by one alarm triggering the entire complex's system, and efforts were underway to reset the system panels.
Audio|Source: Collier County Fire and EMS Dispatch
01:33
Transcript:
00:00
Squad 44, Medic 40, 6-person,
00:04
(number withheld) Cromwell Court, respond on control north.
00:08
Squad 44, medic 40, sick person, (number withheld) Cromwell Court, Cross Street, Torrey Lane, respond on control north. Timeout, 13, 16 hours.
00:24
Let's roll west here, too.
00:27
NJ 25, central cell.
00:30
Tars. Do you have a callback number for the resident?
00:35
Go ahead, for 25.
00:38
That's affirmative.
00:40
It didn't have called. Did you need a contact?
00:43
The alarm company call back a couple more times since they're still getting activations there.
00:50
Would you say it's in the notes, or could you put it in the notes? I'm going to give it off.
00:54
Yeah, it's... I'll be dropping the notes one on that.
01:02
So the 25 copies that apparently one alarm sets off the entire complexes alarm systems.
01:11
We're having a problem resetting them all. Right now we're trying to evaluate and reset the panels.
01:16
Hopefully they've made contact with the alarm company and have them out here for repair.
01:22
Sorry, control us.
01:24
You copy. I'll go ahead and give them a call as well.
01:27
Good luck.
01:28
Thank you. The numbers are the notes.
01:33
Okay.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Cromwell Ct, Naples, FL 34108
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