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Two patrons report difficulty evacuating third floor, Kingston MA

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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.

audio iconOther Non-Crime Event
Kingston Collection Way, Kingston, MA 02364

According to the dispatch call, two patrons on the third floor of Kingston Collection reported they could not evacuate using the stairs or elevator during a fire alarm. It was confirmed no one was stuck in the elevator and there was no fire problem.

Audio|Heard on: Kingston Fire and EMS Dispatch
Listen to dispatch call
01:10
Transcript:
00:00
Kingston Fire to Kingston Collection Right Command, F11.
00:04
Can't be an answer.
00:07
I received a call from an alarm company reporting that two patrons were in the elevator on the third floor reporting they can't get down.
00:15
I'm not sure if when the alarm goes off it disables the elevator, but they can't evacuate.
00:20
I did advise there was no fire problem.
00:28
Do you know what elevator location?
00:34
A negative, it was called in by boisterous.
00:37
I can call them back to see, but they just stated it was on the third floor.
00:41
They did state to disregard if the fire alarm was cleared.
00:49
They were just concerned they couldn't get down the stairs to evacuate.
00:54
Briefly, just to confirm they were not stuck in the elevator.
00:59
That's affirmative. Nobody stuck in the elevator.
01:01
They just pressed the alarm to tell them that...
01:03
they couldn't get down because of the fire alarms and that they were unable to use the stairs.
01:09
Appreciate.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Kingston Collection Way, Kingston, MA 02364

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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