Automated crash alert triggered accidentally at Roanoke, Fincastle VA


Emergency services responded to an automated crash alert at near Fondcourt, Roanoke. The alert was triggered when the phone owner dropped the device and accidentally sent the notification. No accident or injuries were found at the scene. All units were cleared after confirming no emergency.
Audio|Source: Botetourt Fire and EMS
03:27
Transcript:
00:00
On Engine 7, Ambulance 1, Respond,
00:04
36, Fondcourt, Roanoke, MVC[1], phone crash notification,
00:11
tag 3.
00:29
Company 1, Ambulance 1, Engine 7, Respond 36, Foncore, Grownoke, MVC[1], iPhone, Severe Crash Notification,
00:40
Act 3, 16 and 7.
00:48
Moditon, Engine 7.
00:51
Engine 7.
00:55
Responding with 3.
01:01
Responding 1608, be advised this was an iPhone automated severe crash notification plotting at this address.
01:09
It appeared to be plotting in the driveway of the house.
01:13
I attempted call back at the number with no answer.
01:16
I did not hear anything on the initial call other than an open line.
01:27
That route tack 3608.
01:35
Command Car 4.
01:39
Go ahead.
01:43
Are we okay to clear?
01:45
I'm going to be faster for us to take 812 out North Creek.
01:56
If you clear, we'll team out with them to bring all their personnel back to do it.
02:05
Yes, sir, they're lettered up.
02:10
I'm sorry, but you're good, please.
02:23
Medic 3.
02:26
We're going to be transporting to RMH.
02:29
Transporting to RMH 1610.
02:37
Bottom-side ambulance, one.
02:40
The bottom-time car force clear and in service.
02:43
Car-four clear and serves, 1610.
02:46
Ambulance 1.
02:47
Bottom-side ambulance one.
02:50
Ambulance one, go ahead.
02:54
We're arriving on scene.
02:56
Inactive incident, we made contact with the owner of the phone, and she advised she had dropped it and attempted to cancel, but it apparently sent us any way you can clear all units.
03:08
10 for per ambulance one, no accident on scene, made contact with the owner of the phone, all units can clear 1611.
03:17
Okay, the town's clear and in service.
03:19
Jim on en route.
03:23
Engine 7, clear, 1611.
03:25
Engine 1, you can disregard it. It's going to be accidental.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
MVC: Motor Vehicle Collision
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
S Roanoke St, Fincastle, VA 24090
Correct
Incorrect