Customer refuses to leave store after phone return dispute, Fairfax County VA
Disorderly ConductA customer at the AT&T store on Maple Avenue East is refusing to leave the store after a dispute about a restocking fee for a phone return. The customer is now waiting outside the front door wearing a dark blue hoodie. Police have been called by both parties.
Audio|Source: Fairfax County Police, Fire and EMS
00:21
Transcript:
00:00
To London, Maple Avenue East, it's going to be the AT&T store.
00:03
I have a customer that's tried to return a phone, they're charging them a restocking fee.
00:11
It's going to be a civil issue.
00:13
He's not leaving the store.
00:14
Both the store and the customer is called.
00:17
He's going to be outside the front door wearing a dark blue hoodie waiting for you.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Maple Ave E, Virginia
This shows a Google Street View of the area near the location, which might not be the exact address.
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