Resident reports staff refusing assistance at care facility, Downers Grove IL
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
As discussed during the dispatch call, a resident at a care facility near Saratoga Avenue reported that staff refused to assist or change her and wishes to file a report.
Audio|Heard on: DuPage County DUCOMM Police 1S, 3S, 7S
Listen to dispatch call
00:21
Transcript:
00:00
Pauline, got a resident near Saratoga Avenue,
00:07
Room 74A.
00:09
One's talked to an officer says the staff there has been refusing to help her or change her,
00:15
and she wants to make a report about it.
00:18
Caller told us there was a CNA with her and then hung up on us.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Saratoga Ave #74a, Downers Grove, IL 60515
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.