Customer refuses to leave store after refund denial


A customer became upset and refused to leave a store after being denied a refund.
Audio|Source: Danvers Police
00:32
Transcript:
Control Area 5. Area 5, Mall. You go to the Harbor Freight Tools at 4 Newberry Street, employee reporting a disgruntled customer who's irate because they wouldn't give him a refund and he refuses to leave the store. It's going to be (name withheld) short hair, about 54 to 5,5 in height, wearing a blue tank top and dark gray shorts. He's at the front of the store at this time.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Newbury St, Danvers, MA 01923
Correct
Incorrect