Vehicle sold using another's info causing insurance issues, Chicago IL


A vehicle was sold at Evergreen Kia using a woman's information without her consent, leading to the woman receiving an insurance collection notice. The dealership is refusing to provide required documents to correct the issue.
Audio|Source: Chicago Police Department Zone 09
00:36
Transcript:
00:00
Deceptive Practice, near Southwestern at Evergreen Kia.
00:07
Caller states that dealership used his mom's information to sell a vehicle to an unknown person.
00:14
The mother received a collection notice from the insurance company stating she owes the insurance company.
00:20
Insurance company said to get her name removed from the policy, the dealership must provide the documents.
00:30
Dealership is refusing to do so, and the caller believes that the offender is on scene.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.