False fire alarm reported at Charlotte house


Did you receive this call from the alarm company or the homeowner? It was from the alarm company. The homeowner is out of state? There's no audible alarm here. Is the homeowner able to give us access remotely to the last four century? (name withheld), let me double check. Engine 32. Atlanta 32. Fire alarm. 8508 Windsor Ridge Drive on H. Hotel. Engine 32, and Lada 32. Fire alarm. 8508 Windsor Ridge Drive on H. Hotel. Station reassignment. Station reassignment. Move to station 43. Station reassignment. Engine 44. Move to station 43. You can confirm this is a pole station. This is a house. I just got off the phone with her. She said the only description she had was a fire alarm pole station zone 44, but that she didn't receive an acknowledgement.