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Customer threatened employee over billing issue at t-mobile, Berea OH

audio iconAssault
Near W Bagley Rd, Berea, OH 44017

A customer at the T-Mobile store on West Bagley Road became upset about his bill. The employee asked him to leave, and then the customer threatened the employee before leaving the store.

Audio|Source: Berea, Brook Park Police
00:57
Transcript:
00:00
16, 19? Right. This one dispatch. Okay. In the Nora, 181-026, UN 1A1-2026, (number withheld) female advice. Can you respond for disturbance?
00:28
However, the male subject left the store about 10 minutes ago. This will be a T-Mobile, near W Bagley Rd. He had a customer in the store that was upset when the employee couldn't help him with his bill. The employee tried to ask the customer to leave the store, and the customer then threatened the employee. And he did leave the store about 10 minutes ago. Sorry, your problem. Thank you. Dispatch. I'm in the room.

Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.

Location mentioned:
Near W Bagley Rd, Berea, OH 44017
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