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Caller reports emergency with child, address unknownAustin TX

audio iconMedical Emergency
Austin, TX

A caller reported an emergency and possible child on the line but could not provide an address. Emergency services could not obtain further details and the caller disconnected before help could be dispatched.

Audio|Source: Travis County Law Enforcement
01:47
Transcript:
00:00
Call takers, in mind that they could hear a subject in the background whispering.
00:04
They did actually have an emergency. The caller responded, yes.
00:07
Address is going to be for rapid deploy. The call taker asked for the address but wasn't able to hear the caller.
00:12
Looks like the line is connected and it's going to be a number one cell phone, not able to call back.
00:20
So there's going to be a prior...
00:26
Campus is secure. There's no addition.
00:30
No,
00:31
23.
00:32
Please show me 1042.
00:35
12.
00:40
12. 122.
00:54
1212.
00:58
1041 C-ship Fish and Patrol coming on an 80s.
01:05
One asking for an ambulance.
01:10
It sounds like a child, we're still trying to get further to verify the address.
01:19
Hi Charlie 31 traffic.
01:21
5'clock 31.
01:26
Marine Bluette, 415, 153. 1327.
01:34
1327.
01:35
That we go to this.
01:42
You know, so much the check welfare. EMS[1] was not able to get further either. The caller disconnected again.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
EMS: Emergency Medical Services (medical response requested)

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Austin, TX

This shows a Google Street View of the area near the location, which might not be the exact address.

Correct
Incorrect

Incident Timeline

  1. Caller Confirms Emergency, Unable to Speak Freely
  2. Possible Fire Reported, Partial Address '966'
  3. Caller Reconnects, Location Still Unverified
  4. Partial Address Provided, Caller Disconnects
  5. Caller Believed to be a Child
  6. Request for Ambulance
  7. Call Connected via Cell Phone
  8. Address Request Unsuccessful
  9. Caller Confirms Emergency
  10. Initial Whispered Emergency Call

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