Elevator failure traps occupants near Walden Ridge Dr, Asheville NC
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
Rescue/EntrapmentAs discussed during the dispatch call, an elevator malfunction trapped occupants near Walden Ridge Drive in Asheville. Emergency crews attempted to recall the elevator and cycle power but were unsuccessful. Power was ultimately turned off, and rescue teams prepared to extract the trapped individuals safely.
Audio|Heard on: Asheville Fire
Listen to dispatch call
03:45
Transcript:
00:00
We're telling anyone from command.
00:07
We were hearing an alarm going off on the elevator shaft.
00:14
Have you been able to find that key and call that elevator?
00:18
That's affirmative.
00:20
The floor indicator is showing F1 now instead of just one and flashing.
00:30
It doesn't look like it's recalling it, though.
00:32
Greg, squad one from Battalion 1?
00:36
Go ahead, the county one.
00:39
Are you able to detect any movement in the elevator?
00:44
Negative.
00:47
Copy.
00:49
Great. Command, I think we're going to call this recall fail.
00:52
Let's move to the next step.
00:54
10-4[1]. Is that building representative able to show you to the power room for the elevator?
01:08
That's affirmative.
01:10
Securities is advising.
01:11
It's on the top floor.
01:12
Quint five.
01:13
Near Walden Ridge Dr.
01:15
Fall.
01:16
Quint five.
01:17
Near Walden Ridge Dr.
01:19
Fall. If you can remember you're at.
01:21
Hendersonville Road.
01:22
On fire med.
01:23
Security up to the stairwell to bring us to the eighth floor.
01:27
I was told by another staff member that we would need to be accompanied by them to make access.
01:36
Tom is point five.
01:39
Go ahead, sir.
01:42
Just to make you aware, there's somebody advising there's an oxygen tank in the middle of the road there, just do as caution as you're going in.
01:53
Copy that, thank you.
01:56
You are, sir.
02:02
One from latter one.
02:05
Go ahead.
02:09
Can you make the occupancy aware we're about the cycle power?
02:14
Okay.
02:20
Squad one from command.
02:25
Go ahead.
02:27
We restored power back to the elevator.
02:29
We try to call it.
02:31
Free from standby.
02:37
Squad one from command.
02:41
Go ahead, command.
02:44
Since we were unsuccessful, we're going to leave power off and come down to you in a minute here.
02:54
Okay, copy, we should be able to extricate this person without much.
03:02
Okay, Major Ford, go ahead.
03:06
Engine Port, it looks like your office is coming down in Sweeten Creek right now.
03:12
Copy that, thank you.
03:14
You're welcome, sir.
03:20
Man.
03:22
Good.
03:24
I was just checking out, you know.
03:25
All units tenfold.
03:28
We're ten-four, you can hold checks.
03:30
Thank you.
03:32
Ten-four copy, hold checks.
03:34
Eleven, eleven, eleven.
03:39
from spot 101.
03:42
Yeah.
03:44
Subject free.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
10-4: Acknowledgment or confirmation that a message has been received and understood.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Walden Ridge Dr, Asheville, NC 28803
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
