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Medical alarm triggers response at Ames apartmentAmes IA

audio iconMedical Emergency
Ames, IA

A medical pendant alarm was triggered at an apartment near Soundhaven Drive in Ames. The alarm company received no response from the patient and had no patient information. Emergency responders were dispatched and a manager was sent to the location to check on the situation. Ambulance resources were being coordinated to respond if needed.

Audio|Source: City of Ames Fire and EMS
02:6
Transcript:
00:00
Medical assist, engine 1, near Soundhaven Drive, Unit 100, cross of South 4th Street and South Grand Avenue, F-T-A-C-2.
00:14
Medical assist, near Soundhaven Drive, Unit 100, F-T-A-C-2.
00:33
They're not going to tell either.
00:40
Happy.
00:43
This was called in by my alarm company.
00:45
They just got a medical pendant alarm.
00:48
Once off twice, but they had no response from the patient.
00:52
They only had the...
00:55
Office,
00:57
not an actual apartment.
00:59
They have no patient information on files.
01:02
Just that's why there's no Merigarly and it's available and no Story County ambulances available from the Tribune County.
01:10
Okay.
01:16
Engine 1 from PD.
01:20
Go ahead.
01:27
The alarm company has built a key holder, (name withheld).
01:30
She's going to send a manager over at 10 minutes.
01:35
Copy.
01:36
The name is from Medic 1.
01:45
Medic 1. Medic 1.
01:52
You want to hold off on contacting Boone and we'll see if you need to get 20 to turn around.
01:58
Letting Inspire advise if there's a patient there and then we'll respond as soon as we can.
02:04
Copy. I'll call them back and cancel.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Ames, IA

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