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Elderly woman denied ambulance at Evergreen Nursing Home, Alamosa CO

Medical Emergency

Reported: 11/26/2025 07:21 AM

Carroll St, Alamosa, CO 81101

An elderly woman at Evergreen Nursing Home urgently called 911 for an ambulance after staff refused her request, prompting concern.

Audio|Source: San Luis Valley Public Safety

00:35

Transcript:

00:00

If you can please respond to Evergreen, I have a female party calling in on 911, requesting an ambulance.

00:05

Sounds pretty elderly.

00:06

I can't understand her name.

00:09

Elmo, CMS, did you copy that? No.

00:11

I copy at 823.

00:15

Alamosa PD.

00:17

P.D.

00:19

14 Alamosa.

00:20

Go ahead. We're paving an ambulance over to Evergreen Nursing Home, near Carroll St.

00:25

Have a patient on the phone, I think her name is (name withheld).

00:30

She's requesting an ambulance that the nursing home is refusing to call her an ambulance.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Carroll St, Alamosa, CO 81101

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